Implementing an ICT Solution for the Government Analyst’s Department

Implementing an ICT Solution for the Government Analyst’s Department

Government Analyst’s Department (GAD) engages with very important high level activities to assist the Government to ensure food safety and to maintain law and order. The GAD works with law enforcement authorities and other relevant organizations closely.  However, data entry, data analysis and case tracking is mainly performed using manual or some legacy systems which are not capable of increasing the efficiency or effectiveness of the laboratory information system.
ICT can significantly be used for effective and efficient management of Laboratory information system of the GAD. Both internal and external stakeholders of the Department and citizens will be benefited in numerous ways by introducing a proper ICT Solution.

 

Objectives

The efficiency and the effectiveness of the functions of the GAD can be significantly increased by Information and Communication Technology, thereby making internal users, external stakeholders and citizens satisfied. Since the current manual system which do not have the capability to meet the current requirements, it is intended to develop a centralized and integrated software solution which will facilitate all core functions of the Department. A proper ICT solution will improve the overall performance of GAD so that it can adhere with the standards used by similar organizations in other countries.

In Essence

The projects of Implementing an ICT Solution for the Government Analyst’s Department is funded by the Government through ICTA, to significantly increase the efficiency and effectiveness of the functions of the department by introducing a proper ICT solution.

•    Effective and efficient processes of GAD
•    Improved law enforcement service to the citizen
•    Well trained ICT literate staff
•    ICT facilitated environment with the relevant equipment to ensure the smooth operation of the system
•    Improved safeness of the community environment by ensuring the justice is being served
•    Alignment with international standards and procedures

Hands on training
•    GAD – 50 participants
Workshop
•    GAD – 50 participants
Network infrastructure
•    Wireless Access Controller – 01
•    Wireless Access Point – 10
•    Manageable 24 Port Switch – 01
•    Rack Mountable 24 Port UTP Patch Panel – 01

eDivisional Secretariat (eDS) Project

eDivisional Secretariat (eDS) Project

The Divisional Secretariats (DS) are the grass root level administrative units which deliver more than 90 percent of the government services to the citizen. Apart from extending services to public, the DSs are responsible in directing and coordinating all the development activities taking place in the division.
However, many other ministries and departments provide their services through Divisional Secretariat making the most common, grass root level citizen delivery point.
The DSs function under the preview of the Ministry of Public Administration and Home Affairs. The main services which are delivered by DS are Registration of persons and their life events, Pensions, Social benefits, Motor Vehicle registration, Motor vehicle driving licenses and renewal of motor vehicle revenue licenses, passports, and issuance of various permits. Therefore, the Divisional Secretariat is identified as the “one stop shop” for delivering most critical government services to the citizen.

There are 25 District Secretariats for 25 administrative districts in the country. The District Secretariat which is headed by the District Secretary is the superior administrative units to the Divisional Secretariat. Generally there are 5-25 DSs functioning under a District Secretariat. Therefore Divisional Secretariats cover the entire island. A DS divisions is further broken in to smaller units and such units are  called  “Grama Niladarai” Divisions (GN Division) which is a collection of few villages. There are 500 -800 families on average in a Divisional Secretaries’ Division and almost all such families are needed to interact with Divisional Secretariat for many matters related to their daily life.
The details related to the structure of the regional administration setup in Sri Lanka are given in the table below.

 

Name of  Administrative Unit Number of Units
Provincial Councils 8
District Secretariats 25
Divisional Secretariats 320
GN Divisions Approximately. 14,000

Currently almost all the services of Divisional Secretariats are handled manually and It has been identified that efficiency and effectiveness of number of these services could be enhance by using ICT. In view of this, eDs project has been identified by ICTA, in conjunction with, Ministry of Home Affairs (MHA) as a priority project to make the services of Divisional Secretariats more effective and efficient using ICT.
The Project will focus on, enabling the Divisional Secretariat to enhance their functions with ICT, to provide more seamless, citizen centric, solid, customizable and sustainable services, while providing an easy to use platform which allows the government to automate of processes, analyze key data, implement an effective decision support system and collaborate among the Superiors.

In Essence

The Project will focus on, enabling the Divisional Secretariat to enhance their functions with ICT, to provide more seamless, citizen centric, solid, customizable and sustainable services, while providing an easy to use platform which allows the government to automate of processes, analyze key data, implement an effective decision support system and collaborate among the Superiors.

•    ICT enabled efficient system at the Divisional Secretariats with streamlined internal processes.
•    Interactive networking environment in Divisional Secretariats.
•    ICT literate staff operating the system.
•    Improved attitude of Divisional Secretariats staff towards customer orientation and citizen centric service provision and social accountability.
•    Improved transparency of the service delivery process.
•    Effectiveness in governance service delivery process/ improved user satisfaction.
•    Reduced unit cost of service provision.
•    Reduced time taken for service delivery.
•    Encouraged participatory good governance.

To Streamline, Automate and Interconnect
District Secretariats -25
Divisional Secretariats – 320

eLocal Governance Initiative

eLocal Governance Initiative

The ‘eLocal Government Project’ looks at the services of the 18 Municipal Councils, 42 Urban Councils and 270 Pradeshiya Sabhas in the island.
It asks the questions ‘do people face problems in obtaining the services the local government authorities are expected to deliver to the people? Are the current 330 local authorities in Sri Lanka delivering efficiently the service they are entrusted with?’

Aspirations

• Increasing the efficiency and effectiveness in governance and service delivery process
• Streamline internal management processes
• Promoting effective service delivery process
• Assure citizen friendly delivery of services
• Improve social accountability and transparency
• Enhance social inclusiveness and access to opportunities
• Strengthen the revenue base of the Local Government Authorities
• Encourage participatory good governance
• Improved management in socio-economic development
• Improve the Doing Business Index significantly to attract investors to Sri Lanka

Solution

Business Process Re-Engineering (BPR)
A BPR study has been conducted in order to
• Review and document existing policies, strategies, processes and systems

• Identity the existing communication mechanism and the monitoring system at Local Authorities.

• Re-engineering existing key processes and their supporting processes

• Review and re-design technical and information architecture of Divisional Secretariats

• Produce BPR reports and Functional Specifications of the newly proposed technical and information architecture

eLG – Product

This electronic and mobile based software product, has being developed to be freely deployed at all Local Authorities of Sri Lanka, to meet their generic requirements.
The development of the eLocal Government (eLG) solution is carried out in two phases. In the first phase, the functions related to handling regular payments, and applications at local authorities are developed. Subsequently, in phase two, functionalities related to citizen participation in local government and managing regular services will be developed. Thus, the current version (on operational) of eLG solution consists of handling regular payments and applications.
eLocal Government Rollout Project (eLGRO), involves implementing the eLG product in different types of local authorities dispersed around the country.
• Solution Developed by HSENID, WSO2 & Respere
• Current Situation Analyzed by Skills International

For Citizens

Improved attitude of local government staff towards customer orientation and citizen centric service provision and social accountability.
Local Authorities are closest to citizens’ everyday needs, and thereby the system has been developed mainly focusing on following:
• Accessible anytime, anywhere and by any means
• Online experience
• Active interactions & engagements

We Collaborate with

Local Authorities
• Developed with the eLG Product with Seethawaka Urban Council, Negombo Municipal Council & Homagama Pradeshiya Sabha
• Enhancing doing business with Colombo Municipal Council
• eLocal Government Rollout

Phase one replication – 30 Local Authorities
Ja-ela Urban Council, Sri Jayawardenapura Kotte Municipal Council, Kaluthara Urban Council, Beruwala Urban Council, Boralesgamuwa Urban Council, Horana Urban Council, Badulla Municipal Council, Bandarawela Municipal Council, Butthala Pradeshiya Sabha, Karachchi Pradeshiya Sabha, (Kilinochchi), Puthukuddirupu Pradeshiya Sabha, Valikamam South Pradeshiya Sabha, Embilipitiya Urban Council, NuwaraEliya Pradeshiya Sabha, Kegalla UC, Wariyapola Pradeshiya Sabha, Naththandiya Pradeshiya Sabha, Kuliyapitiya Urban Council, Rambawa Pradeshiya Sabha, Thamankaduwa Pradeshiya Sabha, Matale Pradeshiya Sabha, Pujapitiya Pradeshiya Sabha, Kattankudy Urban Council, Sammanthurai Pradeshiya Sabha, Vavuniya Urban Council, Mannar Urban Council, Trincomalee Urban Council
Phase two replication – 100 Local Authorities
Phase three replication – 205 sites Local Authorities

Forums
e-LG Social Forums are focused on creating awareness and opportunity for representatives of citizen interest groups.
•    Create the required environment for anyone who is interested and actively involved with developing the standards of services for citizens
•    Using first hand information from the public, provided by the public to make more relevant decisions on behalf of them
•    To create interest among local citizens regarding the e-LG solution

Objectives

• establish government network with 20/50/100 Mbps last mile connectivity to each government organization including post offices
• establish wireless networks at each government location
• enable access to unlimited Hi-Speed secure internet facility for government organizations( 5 Gbps up to 10 Gbps)
• enable access to unlimited Hi-Speed secure internet facility for government organizations
• enable access to Lanka Government cloud (LGC) services from any government organization
• enable of integration with existing networks in GoSL with LGN in a secure manner
• offer a better and cost effective communication platform to users
• provide trusted and secured connectivity to exchange government data

In Essence

Donors
None of this work could be achieved without the tremendous support from our donors.
Funded by
Government of Sri Lanka

Directed By
Ministry of Provincial Councils & Local Government

Guided By
Ministry of Telecommunication & Digital Infrastructure

Partnered By
The Asia Foundation (TAF)
World Bank – NELSIP
Asian Development Bank (ADB) – Puraneguma
Sri Lanka Institute of Local Government (SLILG)
Federation of Sri Lankan Local Government Authorities (FSLGA)

TOT Training on Coding Teacher Instruction Manual (TIM) for Teachers – ICTA/GF-GRANT/CON/CQS/2017/16

EOI

Terms of References

EoI Information Form

Published in Daily News on May 18, 2017 and May 23, 2017

Deadline for submission of Expressions of Interest 1500 hrs on June 02, 2017

SCANNING OF BIRTHS, MARRIAGES AND DEATHS CERTIFICATES – PHASE TWO – ICTA/SG2/GOSL/SER/NCB/2017/002

IFB

Bidding Document 

Published in Daily News on May 16, 2017 

Pre bid meeting- 15:00 hrs (3.00 p.m) – May 25, 2017

Deadline for submission of Bids before 15:00 hrs (3.00 p.m.) on June 06, 2017

Implementation of Web Based Spatial Data Management System for National Spatial Data Infrastructure (NSDI) in Sri Lanka – ICTA/GOSL/ SER/NCB/2016/77

IFB

Bidding Document

Published in Daily News on May 15, 2017 and May 17, 2017

Pre bid meeting-  1400 hrs (2.00 p.m) – May 26, 2017

Deadline for submission of Bids before 1500 hrs (3.00 p.m.) on June 12, 2017

Maintenance of Lanka Government Cloud 1.0 (LGC 1.0) and Lanka Government Network 1.0 (LGN 1.0)

Maintenance of Lanka Government Cloud 1.0 (LGC 1.0) and Lanka Government Network 1.0 (LGN 1.0)

The project managed between the years 2016 and 2017, shall help perform operation and maintenance of Lanka Government Network 1.0 in a secure, reliable and effective manner, serving government organizations, citizens and private organizations.

 

Objectives

• have uninterrupted services and smooth maintenance of LGN 1.0 and LGC 1.0
• ensure smooth migrations and transition from version 1.0 to version 2.0
• provide enhanced services without limitations by version 2.0 of both LGN and LGC
• avoid unnecessary overheads to ICTA for maintenance work
• improve the operation capabilities of LGII
• maintain and support work of LGN and LGC to completely manage by LGII to avoid unnecessary overheads to ICTA

Internet Backbone

Internet Backbone

The Internet Backbone project shall build a highly available, high speed, secure, reliable and centrally managed government network to link all government institutions to a single digital infrastructure / single data backbone to make public services citizen centric and perform cross organizational functionalities electronically. This project shall promote accessibility to the LGN network from anywhere in the country via Wi-Fi technology.

 

Objectives

•    establish government network with 20/50/100 Mbps last mile connectivity to each government organization including post offices
•    establish wireless networks at each government location
•    enable access to unlimited Hi-Speed secure internet facility for government organizations( 5 Gbps up to 10 Gbps)
•    enable access to unlimited Hi-Speed secure internet facility for government organizations
•    enable access to Lanka Government cloud (LGC) services from any government organization
•    enable of integration with existing networks in GoSL with LGN in a secure manner
•    offer a better and cost effective communication platform to users
•    provide trusted and secured connectivity to exchange government data

e-Populations Register Maintenance and Operations

e-Populations Register Maintenance and Operations

e-Populations Register Maintenance and Operations project would build and maintain the legal and authenticated population register (people hub) for the country as a single window service for citizens and ‘Integrated Service Delivery’ for Government. The system developed for citizens, divisional secretariats and the Registrar General’s Department would be a comprehensive electronic population register, accessed by stakeholders with different privilege levels. This project initiated in 2016 is expected to be complete by 2017.

 

Objectives

• build a consolidated set of basic information of every citizen of Sri Lanka
• issue a unique personal identification number called Sri Lanka Identification number (SLIN) at birth for all citizens
• create an efficient and reliable life events (Birth, Marriage and Death) registration system
• share information with the government institutions which uses the Population Register