Digital Class Rooms

Sri Lanka government has identified Education sector as a main area to be improved during the process of transforming Sri Lanka into a strategically important economic center by making Strong Resilient Economy. To facilitate the same national level initiatives towards primary and secondary education needs to be facilitated.
Using digital technologies in education directly contributes to the quality of the education. There are large numbers of countries which prove the same statement. Importance to empower the effective use of digital technology across the board, providing infrastructure facilities and using them in real world has become a major factor.

Digital Class rooms

In Sri Lankan education sector, particularly in school education it has been identified that the equity of education for the students is very challenging with geographical boundaries and other existing issues pertaining to the delivery of formal education. As a result, with the competitiveness of government exams (GCE O/L, and A/L) most school students are pushed to attend multiple private classes to gather knowledge on same subjects taught in schools. Even-though with the availability of many international online learning platforms and several local online content, there are still significant issues remains such as quality of the content, reach, accessibility, bandwidth, lack of awareness etc.
In compared with most of the developed economies it is evident that the significance of a proper adoption of digital technologies are effectively contributing to the development of a digitally empowered student community. This will be vital in linking up with the tertiary education and fitting with the job market. Currently, even-though some of the schools have computer laboratories; most of them are underutilized. Purely due to the absence of proper equipment, methodologies and quality content.
This initiative will be focused on providing necessary infrastructure for digital classrooms. These classrooms will consists all required facilities which could be used in delivering digital content. Classroom types may vary to ensure the maximum return of investment (Fully Empowered/Digitally Enabled).

In Essence

Impacts
•    project will contribute in the long run at the society level at large
•    Improved quality of citizens
•    Decreased rural to urban migration
•    Equality of Education
•    Improved digital literacy in Sri Lanka
•    Knowledge based society
•    Strengthening education for sustainable development
•    Socio-Economic development

Final Outcomes
•    Availability and accessibility of quality & lifelong learning in secondary educational sector Digital Technologies irrespective of the geographical and other boundaries
•    Quality output produced through the secondary education (increased employability and capability)
•    decreased student dropout rate
•    Improved quality and productivity in teaching and learning process
•    Equal learning opportunities for students irrespective of geographical location
•    Increased confidence on using technologies for education
•    Improved parent satisfaction
•    Improved relationship among parents and schools

•    Establish 250 SMART classrooms by end of 2018
•    Establish 850 SMART classrooms by end of 2019
•    Establish 150 SMART Schools by end of 2018
•    Establish 350 SMART Schools by end of 2019

objectives

• Deploy digital education technology, content and content delivery to 300 secondary schools.
• Train teachers (minimum up to 3,000) and deploy teaching content and trained resources to maximize digital training delivery
• Ensure the adoption through a proper standards and awareness

Project Vision

“Digitally Empowered Citizen”

Project Mission

“Enable Lifelong Education for all”

ICT Human Resources Capacity Building for Citizens and other stakeholders

Information and Communication technologies (ICTs) are increasingly being recognized as essential tool for development – tools that can empower citizens, enhance skills, increase productivity, and improve governance at all levels.
Government of Sri Lanka (GoSL) aims to use ICT to foster social integration, peace, economic growth and poverty reduction. A key anticipated outcome is more effective, citizen centered, and transparent government through ICT enabled governance.
The Internet connectivity a citizen’s right program also known as the “free Wi-Fi” was spearheaded by the ICTA along with the support of all telecommunication operators in Sri Lanka. The objective of this program was to facilitate easy and affordable access to the Internet for the Sri Lankan citizens. The Government’s objective is to enable its citizens to engage in policy making of the government and contribution towards good governance.
In the past, many rural ICT development strategies in Sri Lanka did not achieve intended targets and outcomes. This was mainly due to the fact that the people were not fully aware of the benefits of such programs and could not adapt the contents of such programs to their day – to day activities. The situation is somewhat similar in many other countries of the world.

The successful ICT enabled projects must be: (a) suitable to the level of a given country’s development; (b) relevant to the needs of targeted users; (c) integrated with infrastructure, applications, and skills development; (d) designed and implemented within a broader process of institutional and business process change; (e) coordinated as one part of an overall national development strategy; and (f) continuously monitored and evaluated for feedback.

The proposed scope of the work will consider above matters and offer practical solution to fill in the gaps. Its main role is social mobilization of ICT development strategies. Our methodology is making people aware of these facilities, encouraging and guiding them to use those will lead to successful ICT enablement of citizens.

Finally, project impact is empowering people with practical ICT skills that can be used for their day to day activities, promote entrepreneurship, and expand their income through the use of ICT technologies and to act as citizen journalists for national development. This will facilitate the development of an environment conductive to the achievement of the nation’s intellectual, cultural, and social aspirations through ICT.

In Essence

Trained Knowledge Agents effectively and increasingly use social media and emerging ICT technologies for promoting citizen journalism, good governance, and disaster risk management in societal development

Pilot phase
• Implemented and established 60 SMART Social Circles in 60 Grama Niladhari divisions over the country
• Created 600 Knowledge agents in the selected divisions
• Established the BETA version of the SSC website
2nd stage
• In the process of implementing 800 SMART social circles in 800 Grama Niladhari divisions, covering all the provinces in the country.

objectives

• To promote active partnership among citizens to organize, integrate and provide user-friendly on-line information and services.
• To build networks among entrepreneurs, administrators, activists, educators, and innovators, who are working to create change through social media.
• To establish research and development center for Citizen Journalism.
• To link with industry and global knowledge centers
• To produce Citizen Journalists in demand locally and internationally.

Above mentioned objectives are expected to be achieved by creating an island-wide network of SMART social circles; with knowledgeable, experienced & responsive citizens by using social media and emerging technologies

Project Vision:

To be the foremost social movement to foster ethical and responsible use of Social Media and other emerging communication technologies in citizen journalism, good governance, disaster risk management etc.

Project Mission:

To provide strategic, technological & commercial foundation needed to encourage, and promote use of all social media and emerging Information & Communication Technologies and develop an environment conductive to the achievement of the nation’s intellectual, cultural and social aspirations through ICT.
p>

ICT in Education sector

Digital Government is a process of reform in the way governments work, share information, engage citizens and deliver services to external and internal clients for the benefit of both government and the clients that they serve. There are three major stakeholders of eGovernment namely, the Government, citizens and businesses. Digital Government improve delivery of services to citizens, businesses and employees; engage citizens in the process of governance through interaction; empower citizens through access to knowledge and information and make the working of the government more efficient and effective.

Digital Government brings about change in two main aspects of government. Firstly, eGovernment improves the internal aspect of government by increasing administrative efficiency and rationalization of decision making. Secondly, it impacts on the external aspect of government by improving relations between the government and the citizen and businesses largely through the provision of online administrative services and information.

With the rapid progression in information and communication technologies, governments are able to deliver more sophisticated digital services to their stakeholders. However, if no proper training is done, the usage of e-services can be very poor. Therefore, the future development of electronic government depends vastly on on-going and systematic education of government employees and users. Most effective learning approach would be eLearning rather than traditional classroom training.
e Learning with a topic of eGovernment is very new and still rare. One of the reasons for this are special circumstances by which it differs from “conventional” eLearning in the scope of school or universities, like an emphasis on learning on demand, wide geographic distribution of participants and very frequent change of contents.

Sri Lanka government, that is public administration where wide geographic distribution of participants including all public organization, departments and communities and so on, is no easy task. It has to co-ordinate more than 1.3 million of government employees (Annual Report 2014 – Central Bank of Sri Lanka), in lots of different departments and functions, and often has to do it on a shoe-string budget.

The way of government employees training, complex organizational hierarchies, and a shoe-string budget, that’s like a list of requirements for eLearning platform while lots of businesses and organizations of all kinds and stripes have embraced eLearning as the way forward for training their staff. And while innovations can often be a hard sell in government organizations due to small budgets and conservative mindsets, by this point eLearning platform can be used as an invaluable business tool, and can be adopt for all government departments and organizations big and small.

In Essence

•    Integrated service delivery in the education sector of Sri Lanka
•    Improved transparency in education sector
•    Improved citizens perception towards General education of the country
•    Inclusive education system and equity in education
•    Sustainable development through lifelong learning
•    Improved relationship among stakeholders of education sector
•    Cost and Time saving for students and educationists

objectives

•    Provide quality & lifelong learning for all citizens through the use of Digital Technologies
•    To deploy Digital Education Technologies with quality content and facilitate adoption in education sector
•    Facilitate to build an ecosystem of ICT interventions and innovations in the education sector aligning adoption
•    Provide appropriate infrastructure solutions to facilitate seamless delivery of quality education locally & Internationally
•    Strengthening education sector for sustainable development

Project Vision

“Digitally Empowered Citizen”

Project Mission

“Enable Lifelong Education for all”

IT Internship Support Programme

It has been widely identified and verified, that it is not labor but skilled labor who will be the best fitted to IT careers in local IT industry. Therefore, IT Internship Support Programme was introduced to enhance the employment quotient.

The programme will be executed by incentivizing the IT companies/ IT departments to open up more employment opportunities for interns. The programme will roll throughout the year, opening more internship opportunities for the fresh IT individuals. The programme focuses on IT fresher’s entrepreneurship development simultaneously by opening up employments spaces in IT Tech start-up’s where the entrepreneurship cultivates.

objectives

•    To enhance the employment quotient of the graduates and the diploma holders.
•    To drive the entrepreneurial skills of the IT graduates who has the drive and the technical know-how

In Essence

•    Enhance the employment quotient of the IT graduates and the IT Diploma Holders

•    2 rounds are to be rolled out by benefiting approximately 40 interns within 2017

Public Private Partnership Facilitation Programme

Public Private Partnership Facilitation Program was initiated to facilitate forums to communicate and engage with private sector on Digital Sri Lanka initiatives and to support Private Sector initiatives aligned with Digital Sri Lanka objectives mainly through workshops and seminars.

objectives

•    To facilitate forums to communicate and engage with private sector on Digital Sri Lanka
•    To support Private Sector Initiatives aligned with digital Sri Lanka objectives.

1.    ICTA private sector seminars

2.    Grants for industry led Private sector forums

In Essence

• Growth in ICT workforce
• The enrollment number in ICT higher education has increased
• Increase in the number of students for ICT as a subject for O/L’s
• Increase in demand for laptops and other devices

• Two brands supported – Futureisit and FutureCareers
• Material published in Sinhala, English and Tamil
• Video production on IT and BPM Careers in Sinhala, English and Tamil
• Video production on IT Innovations in Sinhala, English and Tamil

IT BPO Career Guidance and Entrepreneurship Programme

This project was initiated to create awareness on the employment opportunities available in the IT BPO sector, to give guidance in equipping oneself to qualify for a career in the IT BPO sector and to create awareness on the entrepreneurship opportunities available in the field of Technology.
By conducting career fairs and seminars, this ongoing project mainly focuses on students from school level to undergraduates and the general public as well. This strategy will also be utilized to fund the various mechanisms for delivering the content developed together by ICTA and other organizations including Industry Associations.

objectives

•    To create awareness on the employment opportunities available in the IT BPO sector
•    To give guidance in equipping oneself to qualify for a career in the IT BPO sector
•    To create awareness on the entrepreneurship opportunities available in the field of technology
•    To present employment in the IT and BPO industry as a career option to school children from grade 10 and above
•    To present employment in the IT and BPO industry as a career option to school leavers and undergraduates seeking employment
•    To give adequate guidance to the potential workforce on how to equip oneself with the necessary knowledge, skills and abilities required to achieve entry level standard to get into the ICT sector
•    To educate parents, teachers, school principals and other individuals on ICT careers who due to their role engage in guiding the potential workforce in selecting a suitable career

In Essence

•    Growth in ICT workforce
•    The enrollment number in ICT higher education has increased
•    Increase in the number of students for ICT as a subject for O/L’s
•    Increase in demand for laptops and other devices

•    Two brands supported – Futureisit and FutureCareers
•    Material published in Sinhala, English and Tamil
•    Video production on IT and BPM Careers in Sinhala, English and Tamil
•    Video production on IT Innovations in Sinhala, English and Tamil

Industry Market Surveys Programme

Industry market surveys funds the collation and analysis of information on industry relevant areas as workforce growth, revenue growth, industry size, industry dynamics, foreign market penetration etc. Industry Development team of ICTA along with a reputed research/ consultancy firm will be conducting Industry Market surveys and it has been decided to conduct minimum two industry surveys per year based on the industry need.
It also can fund the purchasing of studies done by international entities which will benefit the industry and the commissioning of studies.

objectives

•    Gaining a better understanding on the Industry data points such as Telecommunication, Human Capital and Export Revenue.
•    Bringing the information gap between demand and supply of ICT workforce by enhancing access to necessary information by all relevant stakeholders.
•    Enhancing knowledge on Local & International Markets.

In Essence

Industry market surveys funds the collation and analysis of information on industry relevant areas, purchasing of studies done by international entities and commissioning of studies.

Work Force Survey 2013

Partners

ICT Agency, Industry Associations

•    Minimum 2 surveys

•    Overall workforce has grown from 50,159 in 2010 to 75,107 in 2013.

•    Employing around 80,000 professionals as at 2015.

•    Export Revenue $ 850 million as at 2015.

•    Highest share among job categories is S/W Engineering-21% as at 2013.

1.    Work Force Survey
ICT workforce survey is a sample survey that provides estimates about ICT workforce in Sri Lanka. Target population of the survey is employers of ICT workforce. The survey intends to produce essential information for stakeholders concerned with ICT industry such as growth of employment opportunities, a profile of ICT workforce and demand and supply predictions for the coming year, types of skills needed to obtain IT jobs and compensation to different job categories.
This survey uses Statistical procedures to decide about the sample frame, survey methodologies and to make predictions about the future workforce.
2.    IT Usage Survey
IT Usage Survey is also a sample survey that provides information about the extent of IT usage in companies. (This survey is a planned for 2017)

3.    Purchasing studies already done on selected Markets
Industry Development team of ICTA is focus on purchasing Local/International market surveys which would provide more insight to the industry about New technology changes, Methodologies, Innovations, Workforce, etc. This would provide the industry to explore and enhance their knowledge not only on Local Markets but also on International Markets as Australia, UK, etc.
These studies which will be considered to be purchased would be identified based on Industry demand and the justification the need for such information.
4.    Commissioning Studies/ Market Analysis in Target Markets
ICTA Industry Development team or Recognized trade association will propose the need for such a study/analysis and once it is selected according to the standard of Government Procurement guidelines on consultancy selection, surveys/ studies will be commissioned. ICTA will announce the final results and the information will be published on ICTA website.

IT for Regional SMEs and Professionals Programme

This initiative supports SME IT companies to fuel productivity improvements and efficiencies across diverse industries including agriculture, tourism, retail, manufacturing, etc. with the development and promotion of cost effective yet specific solutions to support the transformation of normal businesses into digital businesses. Encouraging such SME’s will help to create technology centric jobs in the regions and assist in overall regional empowerment and create a foundation upon which technology centric industries may be built in the future.
The IT SME Support Program targets IT SME’s in Sri Lanka to improve their products, tap into new markets and provide opportunities to meet new clients. This will also expose new ICT technologies in multiple domains for business users in regions, giving them an opportunity to witness and meet ICT companies, share and explore solutions they can incorporate to their business.

objectives

•    To educate the small and medium businesses in various industry verticals including agriculture, tourism, retail, manufacturing, etc. on the benefits that Information Technology can bring to their business.
•    To educate the small and medium business community on the effective use of the internet to create visibility to their business.
•    To provide the opportunity for IT SME’s in a particular region to exhibit their service offerings to the business community in the same region.
•    To provide a platform for IT SME’s in different regions to network resulting in regional partnerships.
•    To influence employment generation for technically skilled persons in the regions

In Essence

The goal of the strategy is to promote the introduction and utilization of ICT in SMBs and to enhance competitiveness while providing a platform for IT SMEs to showcase their products and service offerings for SMBs in provinces.

Partners

ICT Agency, Industry Associations, EDB, BOI, Business Chambers, Regional Chambers

•    Increase in sales and revenue for exhibitor companies
•    Partnerships formed across ICT companies of various regions.
•    Convergence with other industries. (IT to be used as a cross-cutting tool across other industries, enabling the digital transformation.

•    10 exhibitions held – Kandy, Matara, Jaffna, Kurunegala, Ratnapura, Anuradhapura, Trincomalee, Galle, Bandarawela, Colombo
•    57 Companies exhibited
•    750+ participants at seminar and exhibitions
•    Awareness created among 10 regional chambers on benefits of ICT usage

Scanning and digitizing of existing Government documents

By recognizing the critical role that ICT can play in delivering an efficient and effective government service to the citizens, Information and Communication Technology Agency (ICTA) has launched the ‘Scanning and Digitizing of existing Government documents’: an initiative which facilitate the Digitize and store all government documents. The Government intends to use ICT to improve the reach and responsiveness of public services, reduce transaction costs to business, make government more transparent and accountable, and address the urgent needs of the citizens.

Main objective of digitizing the government, and empower the government services, ICTA has initiated the project ‘Scanning and Digitizing of existing Government documents’ an initiative which facilitate the Digitize and store all government documents related to citizens in selected government organizations. With this project, all the existing government documents will be scan, digitize and store with access control as per government data security policy and privacy laws all government documents related to citizens for organizations. With this project, government institutions will have the capacity to integration with related stakeholder organizations who may require to access and obtain stored documents

This project will bring out several advantages to the government and the citizens. This project will ensure the higher efficiency and productivity in the government services and it will be really effective in delivering a satisfied service to the general public. Further it will eliminate the unnecessary expenditure and lower the corruption in transactions due to availability of data electronically. Ultimately it will improve the living standards of the citizen and improve the quality of the government service which is efficient and effective. This project is expected to be completed by the end of 2017.

objectives

• To improve productivity, efficiency and effectiveness of government organizations by scanning, digitizing and storing existing documents,
• Provide online access to government documents.
• Make the digitized material and records available online for reuse on other platforms.
• Maximize the efficient and effective use of resources to carry out digitization and achieve cost-saving benefits
• Improve government service to citizens
• Promote online access to Government information by the public

In Essence

ICTA will facilitate the scanning, digitize and store all government documents related to citizens in selected government organizations. With this project, all the existing government documents will be scan, digitize and store with access control as per government data security policy and privacy laws all government documents related to citizens for organizations.

“Increased Higher efficiency and productivity in the government
Eliminate unnecessary expenditure.
Elimination of misuse of government funds
Lower corruption in transactions due to availability of data electronically
A more satisfied citizen services by the government”

A total of 80 government organizations will be implemented with Cross Government Digital Document System. Project will be implemented in four phases. Phase 1 will cover 20  government organizations.

IT / ITES Vendor Certification Programme

IT / ITES Vendor Certification Programme

The project promotes the increase of Certified IT/ITES skills availability, in the entry level IT/ITES workforce by reimbursing a portion of the international vendor certification fee, held by the major technology vendors internationally. This creates a pool of candidates that are not only ICT literate but also suitable for entry of the ICT workforce locally and internationally.

In achieving the objectives, ICTA engages with the accredited testing centers across the island while making this offer open to any Sri Lankan who wish to get certified. The scheme spreads across over the year which the reimbursement get delivered to the respective students via the accredited testing centers.

objectives

• To create internationally certified professionals in Sri Lanka
• To set the trend of linking with international bodies in getting the individuals certified internationally.
• To drive the individuals be domain experts who internationally recognized

In Essence

The IT/ITES Vendor Certification Program funded by the Government through ICTA, promote the increase of Certified IT / ITES skills availability in Sri Lanka.

Partners

Industry Associations

•    Increased IT/ITES Certified skill availability.

•    4500+ international certificate holders