Sri Lanka has shot up to 74th position in the United Nations E-Government Survey of 2014, after climbing 41 places since 2012.
This sudden rise comes after a steady decline in the rankings since the survey was first published back in 2003.
The United Nations E-Government Survey presents a systematic assessment of the use of information and communication technologies (ICTs) to transform the public sector by enhancing its efficiency, effectiveness, transparency and accountability. It also monitors access to public services and citizen participation within the 193 member states it surveys.
The 2014 survey which was titled ‘E-Government for the Future We Want’ highlights global progress in online service delivery and focuses on citizen empowerment through e-participation. It also stresses the importance of reaching out to citizens through mobile, social media and inclusive multichannel service strategies.