This programme pursues major and sustainable improvements in the Government of Sri Lanka’s (GOSL) efficiency, transparency, effectiveness, and quality of services. For this purpose, it will reinforce and expand fundamental governance and public management reforms as a complement and enabler of required solutions. 

The programme will do so by re-engineering public sector work processes through the strategic use of ICT and by implementing novel ICT-enabled administrative policies such as 

(a) a client rather than organizational design of work;

(b) government accountability for service level standards to its clients;

(c) electronic sharing of data across agencies;

(d) always-on, user-friendly, distance-neutral information and service facilities to citizens and businesses;

(e) transparency in government operations.

Working through Focus Groups

Under e-Sri Lanka initiative focus groups were created for each major cluster of activities to provide advice on planning, goals and objectives, and implementation strategies. Focus groups are made up of representatives of government, the private sector, professional associations, societies, and other institutions relevant to the nature of each specific cluster of activities.

Re-engineering government programme was also assisted by a focus group in the design and early implementation stages.

Programme and Project Governance Framework    

Programme Level Governance

At the Programme Level strategic inputs for Re-Gov policies; guidelines, standards and legal requirements are provided by various stakeholder groups such as Focus Group, Policy Review Committee, Web Standard Committees and Legal Requirements Committee.

Once the required inputs are drafted and finalized, those are submitted to the Board of ICTA for approval and then submitted to the Secretary to the President and Cabinet of Ministers for required approval.  NARC also provides policy directions to ICTA as and when necessary.

Re-Gov adopts a board governance framework for carrying out programme level and project level activities.  This framework has been designed to ensure the wider participation of project stakeholder and building their buying-in and commitment.

Project Level Governance

All the major projects implemented with the assistance of Re-Gov are driven by a Project Steering Committee (PSC) which makes all policy decisions.  PSC is responsible for selecting the project by using the Decision Framework tool by analyzing the factors such as Impact, Feasibility, Sustainability and Synergy.  PSC should meet every month to review the progress of the project make necessary policy decisions and troubleshooting at policy level.

This activity and all the remaining activities of the project are carried out through the participatory approach.

Once the project is in the implementation stage more committees are formed for ensuring the success of the project.

Those committees are;
1.    Project Management Committee
2.    Deliverable Acceptance Committee
3.    Process Owners Committee

The following two documents detail out the software governance framework which is used for entire project implementation process.

1.    Software governance framework for major projects
2.    Software governance framework for small projects

The following picture depicts the governance process adopted by Re-Gov.
 

 The Structure of Re-Gov

To provide citizen services in the most efficient manner by improving the way government works by re-engineering and technologically empowering government business processes.

• Creation of the enabling environment in government for a successful e-Governance programme

• Collaborate with the administrative reforms regime and bring about a new governance framework that is enabled by ICT

• Ensure public service personnel are imparted with appropriate ICT skills required for an efficient and effective e-Government

• Ensure that the stock of ICT equipment required for an efficient and effective e-government programme is upgraded

• Interconnect government agencies to achieve a higher level of productivity through improved interaction

• Making public services “truly citizen centric”: ensuring geographically non-discriminate delivery