ICT HR Capacity Building for Government

The objective of the ICT HR Capacity Building Programme for Government will be to equip public sector with the skills and competencies urgently needed to manage and administer forthcoming e-government projects, including Lanka Government Network (LGN) and use e-Services such as e-Foreign Employment, e-Pensions and e-Divisional Secretariat.

To structure the Capacity Building Programme, ICTA has developed a unique ‘ICT Skills Framework’ (see figure 1 below) identifying the specific skills needed at different staff levels and categories, namely, Senior Managers, CIOs, Project Managers, IT Managers and General Staff. The Framework was developed after several months of consultation with experts from the public sector, private sector and from key partners such as the World Bank. The Framework is modularized, i.e. made up of individual course modules. This will allow ICTA the flexibility to mix and match modules according to the specific competencies required by staff and add new modules as the need arises.

The modules in the Framework are grouped under three categories: “General Skills”, “ICT Management and Technical” and “Leadership”, starting with basic ICT awareness and literacy and moving upwards towards more specialized and strategic management skills, such as strategic planning, business process re-engineering (BPR) and change management.

In the first phase, ICTA will be providing ICT skills training for government organizations and departments in the Western Province. ICTA will fund ICT Skills Training under the “General Skills” category of the Framework covering three modules, namely: 1) ICT Awareness, 2) ICT Foundation and 3) ICT Certification.