Digitizing Government

This programme pursues major and sustainable improvements in the Government of Sri Lanka’s (GOSL) efficiency, transparency, effectiveness, and quality of services. For this purpose, it will reinforce and expand fundamental governance and public management reforms as a complement and enabler of required solutions.

The programme will do so by transforming public sector work processes through the strategic use of ICT and by implementing novel ICT-enabled administrative policies such as

  • (a) a client rather than organizational design of work;
  • (b) government accountability for service level standards to its clients;
  • (c) electronic sharing of data across agencies;
  • (d) always-on, user-friendly, distance-neutral information and service facilities to citizens and businesses;
  • (e) transparency in government operations.

Vision

To provide citizen services in the most efficient manner by improving the way government works by re-engineering and technologically empowering government business processes.

Government Information Center – 1919

The Re-engineering Government (Re-Gov) Programme of ICTA has initiated a number of eServices and enabling projects to increase…

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Government web Development and Government Internet Data Center (GIDC)

Public sector of Sri Lanka is yet to harness the potential of Internet to provide their information and services due to few reasons such…

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Other Projects

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News

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February 27, 2017

ICTA implements the next generation of citizen service delivery technology infrastructure for Ministry of Foreign Affairs.

Service delivery now reduced to 15 minutes from original  6 hours to 2 days The Information and Communication Technology Agency (ICTA) took another step towards creating a...
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