eSLIMS – State Land Information Management System

eSLIMS – eState Land Information Management System



Land has an asset value and the Provincial Land Commissioner’s Department – Western Province (WP-LDC) and the Department of Land Commissioner General are responsible for managing government lands within the Western Province.
WP-LDC is the key organization involved in state land disposal in WP. It is vested with the responsibility of managing government lands in the Western Province governed by regulations under Crown Land Ordinance, Land Development Ordinance and Land Grant Special Provision Act, Land Redemption Ordinance and Western Province Land Development Statute.
The issuing of land permits, land grants and releasing lands on long term lease are the main functions which are performed by the department. There are several organizations involved in the process of releasing a land i.e. Divisional Secretariat, District Secretariat, Western Province Land Ministry and Ministry of Land and Land Development, Department of Land Commissioner General’s and Presidential Secretariat.

In Essence

This project intended to develop a more citizen friendly and efficient and effective for state land disposal process. Hence this project intends,

  • To develop a solution which captures the entire process of land disposal at Divisional Secretariats, Provincial Departments, Central Government Department, Ministry and the Presidential Secretariat
  • To allow online application service for government lands based on different purposes
  • To provide status details of land release applications to applicants.
  • To provide details regarding government land related regulations and releasing processes.
  • To maintain up to date state land ledger with collection and overdue payments for alienated lands
  • To maintain all records in electronic formats in relation to of land alienation activities in textual any graphical format.
  • To maintain up-to-date details of state lands in Western Province

Successfully established eState Land Information & Management System in year 2013.

State Land Information and management system (eSlims) covered 256 Divisional Secretariats up to now. (Western, Central, Southern, North Western and North provinces are covered).

The existing process

The process of releasing a land is conducted manually at each organization and communicated by post to the next higher level in the workflow.
Key problems related to existing processes
•    Obtaining state land utilization information
Although there are many government organizations which are dealing with crown lands, there is no single location where the information with regard to government lands can be obtained.
•    Accurate information of land alienation transactions
Once transaction initiated on land alienation it travels across many government organizations until it is completed, information is available on current status of such transactions.
•    Obtaining information on un-alienated lands
Currently Department of Land Commissioner General, WP-DLC as well as Divisional Secretariats maintain paper files with regard to the land which have been alienated. However it is very difficult to obtain such information as those are in paper files.
•    Calculating and estimating the revenue income from state lands
Simply because the income is calculated and changed by through manual processes amount is also difficult to calculate and known.


The solution: State Land MIS solution

The following activities are considered as the scope of the State Land MIS solution that could be listed as macro level activities of the eSLIMS solution. They are,

1.    Land grants

Land grants are issued under regulations such as Land Development Ordinance, Crown Land Ordinance and Land Redemption Ordinance. The land grants are issued for those who received/have a land permit. The recipients can be categorized as low income groups, high income groups, farmers’ class, educated youths and Buddhist temples.
There are different types of grants which are issued under different regulations such as Free Grants, Middle Class Grants, Land Development Ordinance Grants and Special Grants. The initial request should be made through Divisional Secretariats. Land grants are issued for special projects, agriculture activities, residents and for the Buddhist temples.

2.    Land permits

The land permit is the initial document which is issued to the selected land applicants under the Land Development Ordinance and Western Province Land Development Statute. Applications are submitted through Divisional Secretariats and it should be approved by the provincial land ministry as per the decision of the provincial cabinet.

3.    Annual land permits

The annual permits are issued to people for the purpose of using short term agriculture activities and residential purpose under Crown Land Ordinance. The request should be submitted through Divisional Secretariat. The permits are issued for an annual fee which is part of the department income.

4.    Land release for departments

This is the process of releasing lands for government department and ministries under Crown Land Ordinance. The request should be made through Divisional Secretariat and the final approval is made by the land commissioner general of the central government Land Commissioner General’s Department. A releasing certificate is issued for the selected government organization.

5.    Long term leasing approval letter.

The long term leasing approval letter is issued under Crown Land Ordinance for a period of 30 years. The recipients are individuals or institutions for the purpose of residence, agriculture, industries, special projects and religions places. The application should be made through a Divisional Secretariat. Final approval is given by the provincial land ministry.

6.    Long term leasing agreements

The lease agreement is issued only after issuing the lease approval letter for a land recipient under Crow Land Ordinance. This is also one of the functions of releasing a land on long term lease. Lease rentals are collected as the income releasing lands for commercial activities.

7.    Vesting orders

Lands which are transferred for government organizations such as Local government Authorities and three armed forces by a vesting order are performed under this process. The approval is given by the H. E. the President.

8.    Yield tax permits

This is a process of collecting tax from lands which are released for the people on the basis of yield consumption. Yield income is collected from the lands issued to departments and auctioning yield of unreleased lands.

9.    Land Kachchary

Lands are released to the people through a Land Kachchary. It is a method of selecting land recipients by evaluating land applications. Selected applicants are issued a permit under Land Development Ordinance and grants under Special Grant Provision Act.


  • State land information registry
  • Efficient and effective services for releasing lands
  • State land information sharing policy
  • Online services for land applicants


  • An accurate nationwide representation of the land statistics, analytics of the land information.
  • Greater efficiency and productivity in the process of providing services in the land related matters.
  • Evidence-based decision making in government, and the wider community through access to integrated services of the land domain.
  • Contribution to the doing business index


The project intends to develop a more citizen friendly, efficient and effective process for state land disposal by:
a.    Developing a solution which captures the entire process of land disposal at Divisional Secretariats, Provincial Departments, Central Government Department, Ministry and the Presidential Secretariat
b.    Providing status updates on land release applications to applicants.
c.    Providing information on  government land related regulations and releasing processes.
d.    Maintaining all land alienation activity related records in electronic (textual and graphical) format.
e.    Maintaining up-to-date details of state lands in the Western Province
According to the system study conducted at the Land Commissioner Department of Western Province, the envisaged eSLIMS solution has to contribute for the main objectives as well as the supporting activities of the department. Therefore, the functionality of the eSLIMS solution is expected to cater for issuing lands on permits, grants, long term lease for departments and private parties, yield tax collection and vesting orders of the Land Commissioner Department of Western Province.



The eSamurdhi project is to be implemented by Re-Gov (with the assistance of Technology Team (TT) of ICTA) by adopting the Software Development Services Approach (SDSA). This approach requires defining the requirements of eSamurdhi in detail, carrying out a Research and Development (R&D) assignment to define the architecture, deciding on the suitable freely available software products that would cater for the stated functional requirements and finally developing the required software.

Re-Gov has completed the system study by deploying its human resources; however ICTA has decided to select software development service provider to develop independent but easily pluggable software component required for the eSamurdhi solution. The system study has identified nine (9) modules to be included in the envisaged eSamurdhi solution which is described under “Scope of work and outline of tasks to be carried out”.

Samurdhi is the main social welfare program implemented by the government and it is executed by two government organizations i.e. Samurdhi Commissioner General’s Department (SCGD), SASL. The SCGD has been given the mandate of identifying eligible beneficiaries and issue Samurdhi Stamps, by the Ministry of Nation’s Building Sri Lanka as a government department. The SASL is mainly responsible for empowering Samurdhi beneficiaries and low income earners. Therefore, SASL carries out number of development activities targeting to improve beneficiary income level, improve beneficiary savings habits and provide credit facilities for self employment projects. The SASL has been established under the Samurdhi Authority of Sri Lanka Act No. 30 of 1995 and managed by Financial Regulations of the GoSL.

The proposed e-Samurdhi Project mainly focuses on improving the functions and work processes of SASL. It is a centralized solution which covers National level Samurdhi activities and Local government level Samurdhi activities.

SASL is the owner and the primary stakeholder of the e-Samurdhi project. Other stakeholders are Samurdhi beneficiaries, SCDG and District and Divisional Secretariats. The Lanka Government Network (LGN) would be used as the backbone of the e-Samurdhi project. Therefore, this would one of major initiative via LGN to exploit the existing sophisticated network infrastructure for the benefit of citizen and the GoSL.

SASL is comprised of various functional divisions and units. Various activities are carried by those divisions and units at different levels. i.e. National level, District level, Divisional Secretariat level and Wasam level. The following diagram illustrates the organization structure and information flow of the SASL.

As shown in the above diagram the functions of the SASL have been extended to the local government level with different levels of authority. There are subsidiary organizations of SASL at local government level such as Samurdhi Banks, Maha Sangams and beneficiary organizations.

The main functions carried out by SASL are as follows;

a) Planning and Implementation
i. Preparation of divisional action plans
ii. Preparation of programs and measuring indicators
iii. Budgeting
iv. Project proposal handling
v. Project monitoring and evaluation

b) Management of Samurdhi Banks
i. Maintenance of ledgers relating to compulsory savings, loan transactions and Insurance premium collection
ii. Re-investment of bank funds in profitable sources

c) Beneficiary related activities
i. Capture and maintain beneficiaries’ information.
ii. Provide information relating to projects implemented for beneficiaries
iii. Provide assistance to market products of self employees

d) Administration and Human Resource related activities
iEmployee related records maintenance.
ii. Employee related activities such as training, promotion, transfers etc
iii. Administrative activities.
iv. Maintenance of fixed assets

In Essence

  • To establish an improved , effective , transparent and accountable ICT based solution in the SASL
  • To increase the productivity of activities relating to all parts of the SASL
  • Manage information of Samurdhi Beneficiaries
  • Undertake human resource activities
  • Better control over the financial activities

Online Revenue License Issuance

eRevenue License Phase II


The e-Revenue License (eRL) initiative is one of the key initiatives of ICTA which was launched in December, 2009 in Western Province. The eRL Solution was the first connected government service and it was also the first government transactional eService offered to the citizens.

The e-RL solution consists of a centralized web enabled system used by Divisional Secretariats (DS)s to issue license, and an online service (eService) which enables citizens to renew their licenses by themselves.

There are many stakeholder organizations which are connected with this system, such as the Provincial Departments of Motor Traffic, Department of Motor Traffic (DMT), Insurance companies, Emission testing companies, Banks and financial organizations etc., that provide connected services which are essential to the system.

In 2013, ICTA carried out enhancements to the eRL solution and developed it as a centralized solution. ICTA commenced rollout eRL Solution into other provinces in 2014. By now ICTA has successfully rolled out eRL solution in all provinces.

The eRL system holds the revenue license records for all the vehicles running in the country and the system is now running on its fullest capacity. The system runs on outdated technologies which was initiated on year 2009.

Due to this and the current work load, the system performance has become very low. And there is lack of data analytical and forecasting components in the existing eRL system. Furthermore, the stakeholder organizations have requested No of enhancement to the system to cater the vehicle owners in more efficient and effective manner.


I. Re-Design and develop Phase II of the eRL solution integrating all relevant stakeholders.
II. Secured data sharing with other relevant organizations
III. Develop with more features especially with data analytics component and reporting.

In Essence

Current eRL solution was developed in year 2009, to implement a centralized revenue license issuance to allow issuing provincial license from any divisional secretariats. And also citizen have facility to renew the revenue license online by paying with credit card from anywhere and anytime. This solution was implemented, to having a centralized management and monitoring of revenue license issuance process and avoiding data duplication and manual data entering


  • Provincial Departments of Motor Traffic
  • Department of Motor Traffic (DMT)
  • Insurance companies
  • Emission testing companies
  • Banks
  • Financial organizations

i.    Increased living standards of the citizens.
ii.    Improved efficiency and effectiveness within the government organizations.
iii.    Lower corruption in transactions due to availability of data electronically.
iv.    Improved decision making capacity of the strategic level managers to achieve higher productivity within government organizations.

ICTA in collaboration with other stakeholder organizations is the process of replicating the eRL system in other provinces. By now ICTA has rolled out the eRL solution into all provinces.


Province No of License Issued
Western 860,655
Southern 328,805
Sabaragamuwa 189,114
Central 220,480
North-Western 356,661
Uva 100,687
Northern 69,865
Eastern 179,373
North-Central 63,880



Sri Lanka has recorded a higher ICT literacy rate in comparison with the rest of the Asia pacific region. According to the statistics published by the Telecommunications Regulatory Commission of Sri Lanka, the internet penetration in Sri Lanka is increasing at a rapid rate. Therefore it is expected that, in future, more people will use internet for fulfilling their daily needs. This is a trend prevalent in many developing countries. Therefore in consideration of this trend, many governments around the world are working on providing government services online, where the online services are provided in a citizen friendly manner while improving the internal efficiency of respective government organizations.

Under the mandate of the e-Sri Lanka initiative, ICTA has already implemented over 50 eServices offered by government organizations. These eServices are delivered to citizens via web and mobile and Government Information Center (GIC) channels. However the currently offered number of eServices has not been attractive enough for citizens and businesses to use online services, instead of visiting respective government organizations to obtain same services. Therefore there is a need to offer more key eServices which are important for citizens and business.

In Essence

In order to offer the total package of sub-services, which are required to complete online transactions, ICTA has developed all necessary components as part of the ‘Lanka Gate’ initiative. The key components of Lanka Gate includes, a) the Country Portal (, which is the government online services delivery channel via internet, b) the Mobile Portal, which is the government mobile services delivery channel, c) Lanka Government Payment Service, which is a common payment service having internet payment gateways (IPG) and mobile payment gateways already integrated, and d) Government SMS service (GovSMS), which is the government SMS services delivery channel.

Government Organization # eService Service Type
Provincial Department of Motor Traffic (WP/SP/EP/NWP) 1 Revenue License Issuance Service Paying
2 Revenue License active/expiry status Information
Sri Lanka Police 3 Police Clearance Certificate status enquiry Information
Mahaweli Authority of Sri Lanka 4 Reservoirs Storage Details enquiry Information
Department of Examinations 5 Certificates and Copies Issuance Paying
National Water Supply & Drainage Board 6 Bill Payments Information /Paying
Sri Lanka Railways 7 Purchase of Tender Documents Paying
8 Train Schedule Enquiry Information
Sri Lanka Tea Board 9 Reasonable Price Enquiry Information
10 Elevational Average Price Enquiry Information
Merchant Shipping Division 11 Shipping Agent License Issuance /Renewal Paying
12 Container Operator License Issuance /Renewal Paying
13 Freight Forwarders and NVOCC License /Renewal Paying
14 Vessel Wise License Issuance Paying
15 Addition of Principals License Issuance Paying
Dept. of Government Factory 16 Purchase of Tender Documents Paying
Department of Motor Traffic (DMT) 17 Online purchase of vehicle information Paying
18 View Vehicle information Information
19 Viewing of ongoing vehicle registration number by vehicle category Information
Sri Lanka Postal Department 20 Postal code enquiry Information
Ministry of Public Administration and Home Affaires 21 LIFe Location Code information Information
Tea Small Holding Development Authority 22 Online Application Transactions
23 Application/Permit status enquiry Information
24 Request inspection or advisory services Information
25 Inform deposit of payments Information
Ceylon Fisheries Corporation 26 Daily Fish Prices Information
University Grant Commission (UGC) 27 University Admission results Information
Employee Trust Fund Board (ETF) 28 View ETF Member Balances Information
29 ETF Member management service for Employers Transaction
30 Claim Application Status Enquiry Information
Department of Examination 31 View Exam Results Information
Department of Wildlife Conservation 32 Reservation of Bungalows at Wildlife parks Payment
33 Bungalows Reservation Status Enquiry Information
Colombo Municipal Council 34 Property Tax (Rates) payments and balance enquiry Paying
35 Trade Tax (Taxes imposed for trades) payments and balance enquiry Paying
36 Payments for Tax on businesses (e.g. special businesses like Pawn shops) and balance enq. Paying
37 Market Rental (Rentals for market places) payments and balance enquiry Paying
38 House Rental payments and balance enquiry Paying
39 Shops and Boutiques Rental payments and balance enquiry Paying
40 Hawkers Rental (rentals for very small shops) payments and balance enquiry Paying
41 Balance Enquiry of Different Tax Types Information
Rubber Development Department 42 Rubber Auction Price Enquiry Information
Department of Police 43 Issuance of  Police Clearance Certificate Paying
44 Clearance Certificate Application Status Enquiry Information
Department of Commerce 45 Issuance of Certificate of Origin Payment
46 Check the Validity of Issued Certificate Information
Marine Environment Protection Authority 47 Advance Notification for Ships to Arrive to Sri Lanka Information
48 Submit Waste Disposal Requests Transaction
49 Submit Ballast Water Disposal Information Information


Government Information Center – 1919

Government Information Center – 1919

The Re-engineering Government (Re-Gov) Programme of ICTA has initiated a number of eServices and enabling projects to increase the efficiency of the citizen service and information delivery mechanism of the government. It is common knowledge that obtaining the correct and relevant information which is related to the citizen services provided by various government organizations is a difficult and unpleasant task. In order to address this situation, the Re-Gov Programme initiated the Government Information Centre (GIC) Project to provide such information in all 3 languages through a call centre.

In order to provide the same information given through the call centre over the web, a parallel project was initiated to design the GIC website

The call centre which is operational on 14 hours x 7 days basis is highly utilized. On average it receives over 2,500 calls daily.

However, it became obvious that if the same information can be provided over the web, such information can be accessed by citizen 24 hours x 7 without any limitations. This idea gave the birth to GIC website which has already won 2 international awards.

Main features of GIC

Easy Access

  • One number to obtain all government information
  • One number regardless of the telecom network

High Availability

  • Open 8.00 a.m. – 10.00 p.m.
  • Open 365 days a year
  • 30 lines open for incoming calls

Citizen Centric

  • Trilingual (Sinhala, Tamil, English) – select the preferred language
  • Call when citizens are free

Citizen Friendliness

  • Treat cordially, greet at the beginning and at the end of the call
  • Always address citizens respectfully ( “sir” and “madam’)
  • Be extremely polite, never argue, never talk back


  • Provide info using a database – consistent responses
  • If the info is not available call back in 24 hours to obtain the information

In Essence

  • To organize and present the information in the GIC web in a citizen-friendly, intention-based manner.
  • To organize departmental services in a logical manner where it would easily respond to citizen inquiries.
  • This should also provide user friendly mechanisms for uploading information to the website by various government organizations.
  • Improve the collaborative nature of the website by providing information as RSS feeds which could be consumed by other online applications and websites.
  • Facilitate citizens with downloadable forms in relation to citizen services provided by government organizations.
  • To provide a facility for the citizens to make complain or grievance in relation to government services.
  • Facilitate directing complains to relevant government organizations and system should also facilitate maintaining feedbacks in relation to the complain number.
  • Provide the location information about key government service providers at the village level by consuming the web services/RSS feeds provided by various government organizations.
Organization Type No of websites
Ministries 20
Departments 37
Authority 07
Boards 04
Bureaus 03
Commissions 05
Corporations 03
Councils 01
Foundations 01
Institutes 14
Institutes 14

Tech Startup Support Program (Spiralation)

Tech Startup Support Program (Spiralation)

Tech Startup Support Program will provide various types of support for technology entrepreneurs, early stage technology related companies for developing their start-ups and for other programs that support and promote startups. The program includes but not limited to seed funding, trainings, networking sessions, business promotion opportunities locally and internationally, encouragement programs, hackathons, etc. The aim of Spiralation is to promote, encourage and support technology related entrepreneurship and innovation within Sri Lanka.


• To create awareness among students and undergraduates on innovation leading to entrepreneurship
• To facilitate engagement between private and public stakeholders in the startup ecosystem
• To support other initiatives which enable a conducive ecosystem for technology based companies

In Essence

The Startup accelerator program funded by the Government through ICTA which provides seed funding, training and market exposure to technology startups.


Industry Associations, Universities, Higher Education institutes, Schools
  • Ignited the Tech Startup culture in Sri Lanka
  • New businesses formed as a result of Hackathons eg. Audinary,
  • 230+ new jobs created
  • Increase in sales and revenue of startups
  • Startups with an overseas footprint
  • USD 30 million ecosystem with 250+ startups

Seed Funding

  • 5 rounds with 48 startups supported
  • Over 50 workshops held


  • University of Peradeniya – 102 participants
  • World Conference on Youth, BMICH – 86 participants

Local Startup Conference
•    35 startups exhibited
•    55 investors participated in investor workshop
•    200+ attendees
•    40 speakers including 5 foreign speakers.

International events:

  • 8 startups participated at NASSCOM Emerge
  • 6 startups participated at 4YFN Barcelona, Spain
  • 10 startups participated at 4YFN 2016 in Barcelona, Spain
  • 10 startups participated at InnovFest unBound in Singapore
  • 8 startups participated at 4YFN 2017 in Barcelona, Spain

Disrupt Asia – Sri Lanka’s Premier Startup Conference and Showcase


Seed Funding Program

Spiralation Seed Funding Support Program focuses on providing seed funding for technology entrepreneurs. Business enterprises forming new or in very early stages of development will be targeted (Small enterprises with less than 2 years in operation). The primary focus would be to encourage entrepreneurs to launch their business ideas in creating new products and/or services that would serve in creating new businesses, breech market gaps, assist new ICT related innovations etc. (*Conditions Apply)
The grant will subsidize infrastructure, training, business development mentoring including both technical and managerial competencies which are essential for the growth and sustainability of the company and all third-party costs.

Overseas and local business promotion

The need for market access is high among startups. Since startups very rarely are able to break into markets on their own, the ICT Agency through business promotion activities provide startups to showcase their products to the world. Startups are given affordable opportunities at various platforms and intern they gain customers by speaking to the top-level management directly rather than going through different channels.

Overseas and Local Business Promotion 2

Overseas and Local Startup Conferences

The number of technology related start-ups in Sri Lanka have grown over the last several years. While a considerable number have succeeded, quite a number of start-ups have also failed due to several reasons. One of the major reasons for the failures of start-ups is not having the proper exposure and knowledge in running a startup and other business aspects. Under this program, the ICT Agency of Sri Lanka will organize startup conferences with the aim of sharing knowledge through thought leaders to entrepreneurs and also provide support for startups to attend startup conferences internationally to gain much needed exposure and knowledge.

University visits

University visits and Hackathon’s will be carried out to promote entrepreneurship and identify budding entrepreneurs with innovative ideas. The cost will cover transportation, venue, refreshment, payments to experts, multimedia, tokens of appreciation and other stationary which will be required.


Expert Engagement Events

Experts who have specific domain knowledge will be engaged to address more technical and critical elements of a startup such as software patenting, information system and web security, API integration etc. ICTA will evaluate and engage with consultants to facilitate these sessions. The cost will cover venue, refreshment, payments to experts, multimedia and other stationary which will be required.

Training Workshops

Workshops will be organized on different subject matter which is essential to run a company such as marketing, accounting, legal and administrative, software architecture etc. The workshop will be designing in an interactive manner so that the companies can discuss their individual company issue and will be no longer than 5 hours. The cost will cover venue, refreshments, multimedia and stationary which will be required.


ICTA Spiralation Hackathons

Hackathon’s and University visits will be carried out to promote entrepreneurship and identify budding entrepreneurs with innovative ideas.

Supporting startup initiatives and other organizations

Sri Lanka being a young ecosystem in the world, it is important that initiatives for startups and entrepreneurs are conducted in a manner that would help the startups. It is a well-known fact that many initiatives fail due to financial issues therefore, for startup initiatives that create an impact in the startup ecosystem, the ICT Agency of Sri Lanka would support the initiative by financially contributing upto 50% of the costs of the event. This is done with the intention that initiatives organized do not fail due to financial reasons.


ICTA partners APICTA 2015

ICTA Sri Lanka making a token presentation as APICTA 2015 National partner (from left) FITIS Chairman Chinthaka Wijewickrama, APICTA 2015 Co- Chairman Abbas Kamrudeen, University of Colombo School of Computing Director Prof. Gihan Wickramanayake, APICTA 2015 Co-Chairman Ruwan Amarasekera, ICTA Chairperson Chitranganie Mubarak and ICTA CEO Muhunthan Canagey

The Federation of Information and Technology Industry Sri Lanka (FITIS) and BCS, the Chartered Institute for IT, Sri Lanka Section announce that the APICTA 2015 international awards ceremony, considered the ‘Oscars’ of the information and communication technology (ICT) sector in the Asia Pacific region, will be held in Sri Lanka this time.

APICTA, the largest ICT awards ceremony in the Asia Pacific region, will be held in Colombo from November 18-21 this year, with the participation of over 650 ICT innovators, experts, investors, traders and entrepreneurs from 16 member countries.

The National partner of APICTA 2015 is the Information and Communication Technology Agency (ICTA), the apex ICT institution of the government.

ICTA CEO Muhunthan Canagey said, “This is a great opportunity for Sri Lanka to position the country among the international community. We can promote our products and services and this enables us to showcase our talents to the world. APICTA also brings leading ICT firms and professionals under one roof and we can certainly look forward to new business opportunities, investments, joint ventures and technology transfers with APICTA 2015.”

APICTA Chairman Dr. Dileepa De Silva said, “This is a great opportunity for Sri Lanka to position the country among the international communities. We can promote our products and services and this enables us to showcase our talents to the world. APICTA also brings leading ICT firms and professionals to a single place and we can certainly look forward for new business opportunities, investments, joint ventures and technology transfers with APICTA 2015”
The Asia Pacific ICT Alliance (APICTA) is an international awards programme organised by APICTA, which aims to increase ICT awareness in the community and assist in bridging the digital divide. Asia Pacific ICT Alliance (APICTA) is an alliance of national ICT organisations representing their respective countries to build and enhance a mutually cooperative network to promote ICT, enhance technology innovations, capability and adoption and encourage the development of indigenous ICT solutions for the global market. Sixteen countries in the Asia Pacific region have been members of this regional alliance, including countries with developed and established economies like Australia, China, Malaysia, Indonesia, Hong Kong, Singapore and Thailand, etc.

By providing networking and product benchmarking opportunities to ICT innovators and entrepreneurs in the region, this awards programme is designed to stimulate ICT innovation and creativity, promote economic and trade relations, facilitate technology transfer and offer business matching opportunities via exposure to venture capitalists and investors.

Apart from the APICTA Awards, the other main parallel event is the APICTA 2015 Business Forum, which will create a common platform for investors, traders and the business community to benchmark their innovations, explore possible business partnerships and investments, explore import and export market entry points and share innovative ICT solutions for business etc. A business lounge will be operated during this event and would consist of a breakfast meeting with the Japanese delegation, a panel discussion and one-to-one business match-making lounge.

Parallel to the Business Forum, a Student Knowledge Sharing Forum will also be conducted. This is expected to contribute towards the skills and knowledge upgrading of youth in tertiary and secondary education for both Sri Lankan as well as foreign students visiting Sri Lanka to attend the APICTA 2015 competition.

The events calendar for the Asia Pacific ICT Awards (APICTA) 2015 competition are as follows, November 18-20 – APICTA 2015 Awards ceremony, November 21 – APICTA 2015 Business Forum, November 20 – APICTA 2015 Students Forum and November 20-22 – Infotel – 2015 Exhibition.

Industry Knowledge Enhancement Program

Industry Knowledge Enhancement Program

Sri Lanka is fast becoming an IT hub for international business. With the opportunity of tapping into bigger international markets such as Europe, Australia, Scandinavia, South East Asia etc, the knowledge held within IT related organizations would need to become more diversified.

To facilitate this requirement, the ‘Industry Knowledge Enhancement’ programme was designed to enhance the awareness and understanding of required fields among employers and the future workforce in the Sri Lankan IT industry.

The ICTA shall fund and facilitate training programs including workshops and forums to help participants adopt the latest technologies to enhance quality and information security in career development.


• To open up the opportunities for IT industry to build capacity in priority knowledge areas which are highly required in driving for excellence.
• To cultivate the knowledge based economy via introducing new technology through internationally recognized training programs at an affordable cost.
• To enhance the quality of the existing workforce while building certified professionals in key demanded areas in international context.

In Essence

The objective of the strategy is to provide the latest knowledge to employees of the IT/ITES industry through a series of short courses which would enhance the competitiveness of the Industry.


Industry Associations

•    New technology infusion to the Industry e.g. Automated Testing, Hybrid development, Cloud technologies, Agile testing etc.
•    Mature processes – Effort estimation, Agile Development
•    Adoption of frameworks and standards e.g. Blackduck, ITIL,
•    Certified workforce e.g. CBAP, STQB, Ethical Hacker,

  • 258 professionals trained on cyber security related certifications in 2017
  • Over 1845 professionals (Since 2010) trained on key technological areas.
  • Some of the key courses were,

–    Software Effort Estimation
–    Scrum Alliance Certified Scrum Master Training
–    Hybrid Mobile Application Development Training
–    Big Data and Hadoop Training
–    Performance Testing – J Meter
–    Devops – Chef & Puppet
–    Docker

Industry Knowledge Enhancement Project2

Domestic Learning Seminars

‘Domestic Learning Seminars’ is one of the key capacity building initiatives incepted in 2009. Having adopted incremental improvement over time, the project continues to drive excellence. The project focuses on adaptation and skill enhancement of the current IT labor pool in Sri Lanka. Composed of a series of training programmes spread throughout the year, it caters to the current knowledge demand in the local IT industry. The key knowledge areas are determined by the core competencies required within the industry.

Quality code development initiative

The IT Industry of Sri Lanka is facing the issue of developers producing low quality code during the first couple of years of their career. The ‘Quality Code’ program was developed as a solution to this problem.

Industry experts along with ICTA put together a curriculum targeted at Quality Code Development, which is delivered by speakers from the industry who shall elaborate on tips and key principles needed to enforce Quality Code.

Quality Code
Building security professionals

Building Security Professional

The ‘Building Security Professionals’ project highlights the need for more IT security professionals in Sri Lanka. The initiative is directly derived from the government’s vision of building 20,000 IT security professionals in Sri Lanka by the year 2020.
The project entails a long-term plan of creating awareness and enhancing basic IT Security knowledge . The project envisions to introduce school students to IT security based careers.

Cyber Security Training Program

Country Branding and Business Promotion

Country Branding and Business Promotion

The programme is endorsed by destination branding models adopted successfully within the Tourism industry and by countries such as Singapore, India, South Africa, France, Germany and Argentina, in branding Sri Lanka with view of stimulating its export growth, attracting foreign investment and managing negative stereotyping.
The ICTA engages in overseas business/country promotion activities with the main intention of creating country branding/positioning targeting captives, analysts etc. promoting the country as a viable destination to setup an offshore operation, attracting ICT investments to the country and exploring overseas business promotion opportunities for local companies.
In achieving the target of USD 5 billion in export revenue by 2022, ICTA through the ‘Country Branding and Business Promotion’ project conducted under the Industry Development Programme, focuses on promoting Sri Lanka as a destination to source technology and skill.


•    To create visibility for the Sri Lankan IT BPM industry brand
•    To provide opportunities for local IT and BPM companies to exhibit and take part in local and international exhibitions and conferences
•    To provide opportunities for local IT and BPM companies to meet and network with potential local and international clients/partners to foster business partnerships

In Essence

The Country Branding and Business Promotion program promotes international exposure in designated countries for the domestic (Sri Lankan) ICT Industry


ICT Agency, Industry Associations, EDB, BOI, Business Chambers

•    A Sri Lankan Financial Shared Services center awarded the Winner for “Best Process Improvement and Innovation” at the Shared Services and Outsourcing Network (SSON) Australasian Excellence Awards 2016
•    Brand exposure globally (primarily targeting the demand markets such as UK, Australia, Europe, South & South East Asia)
•    ICTA’s Industry Development program has supported the industry and the industry body (SLASSCOM) in expanding its business development activities in the UK market in 2009 as well. These facilitations and engagement with the UK market helped Sri Lanka to be recognized as the winner – offshoring destination of the year 2013 & 2014 and shortlisted in 2015 by the National Outsourcing Association, UK
•    Improvement in the ATKEARNEY Rating for Offshore Destinations
•    Improvement in the Gartner Rating for Offshore Destinations
•    75 unique companies have received at least one opportunity through ICTA to be part of an exhibition or networking meeting in Australia. 80% of the beneficiary companies have either got sales, setup a partner network or established an office in Australia
•    Partnerships made with Government and trade entities in Australia

•    Sponsor of NOA Awards in 2013
•    Creation of the Sri Lanka IT BPM Destination brand
•    75 unique companies participated in networking events in Sydney, Brisbane and Melbourne
•    47 unique companies participated at CeBIT Australia during 2011-2013 & 2017
•    25 unique companies participated at Gartner Symposium and Exhibition, Gold Coast during 2013-2016
•    8 companies participated at Mobile World Congress, Barcelona, Spain in 2017
•    Country pavilion organized at Gartner Symposium and Expo, London, UK
•    Competitive Benchmarking report produced by ATKEARNEY
•    One on One meetings with 40+ Gartner Analysts

Direct/indirect exports revenue from Australia is US$ 7,000,000+ and additionally US$ 1,000,000+ as a potential sales pipeline

Overseas and Local Business Promotion

Industry consultation and analysis of industry markets is conducted to promote international exposure of the domestic ICT Industry, within designated countries. Organizing of overseas and local business promotion missions are conducted via (1) retaining a matchmaking/ PR company in the target country, to raise awareness and facilitate business links. (2) assisting ICT Associations in overseas promotion activities such as event participation and the hiring of consultants for matchmaking/ business development as well as capacity building for marketing and advertising activities., (3) facilitating overseas business/country promotion activities by working closely with international stakeholders/ network channels.
The process will include ICTA sending out an EOI to the industry seeking its interest, shortlisting delegate companies based on a selection criteria, conducting capacity building sessions targeting selected companies followed by monitoring/evaluating their pre-mission as well as on-mission and post-mission performance.
The project has led the Sri Lankan IT and BPM Sector to engage with the UK and Australian markets since 2010. Over 25 business promotion activities have been funded and supported during the 2010 – 2016 period, which includes country pavilions at the Gartner Symposium & IT Expo in UK and Australia, and business networking meetings in London (UK), Sydney, Brisbane and Melbourne (Australia) and Singapore.

Go to Market Support for IT Product Companies

This initiative was launched by the project in March 2017. The objective of this program is to subsidize the cost for local IT product companies in their efforts of seeking support for overseas business development activities for market penetration and new market development with the aim of increasing export revenue and local employment.

Process: an overseas business development activity in the form of a trade mission or exhibition must be identified by the IT product company. An IT Company which owns the IP for a software product or products developed in-house is eligible to benefit, and the applicant should provide evidence in the application (critical evaluation) that the identified activity forms part of a strategic plan to develop their business/markets and the go-to market strategy.

Go to Market Support1

Country Branding

In-line with global best practices on destination branding and AT Kearney’s recommendations to improve the overall rankings and the attractiveness as a leading destination for IT-BPM services, the Sri Lanka IT BPM brand that was created in 2014 has consistently been used to give visibility and promote the country as a viable destination for IT-BPM services and to source technology and skill.

This brand was launched as an image changing campaign, bench marking Sri Lanka against the other competing countries in the region and leveraging Sri Lanka as a knowledge hub, highlighting the hygiene factors the industry/country possesses as a competitive destination; ICTA has led a stakeholder driven approach from designing to implementing of the brand, and has been closely working with the relevant government bodies and industry associations such as EDB, BOI, SLASSCOM, FITIS, The Computer Society of Sri Lanka (CSSL) etc.

Furthermore, ICTA through the Industry Development Program has played a pivotal role in coordinating with the stakeholders of the IT-BPM industry to ensure a unified message is delivered as a nation . The brand and Sri Lanka as a destination is continuously promoted when exhibiting at country pavilions, through the dedicated website, via social media, country promotion material such as the country video, the country book and mission booklets.
And at international business community networking forums, the ICTA delivers customized presentations on Sri Lanka, highlighting the many ways the country is transforming towards a creative knowledge-based society through digitally empowered citizenship, giving rise to a conducive environment for investment and conducting of business. Meanwhile, all promotional material and country pitches are customized towards the different target groups/markets, and the country/brand is promoted during targeted roadshows, networking forums etc.






ICTA sponsors INFOTEL 2015 as National Partner

Information and Communication Technology Agency of Sri Lanka (ICTA) will be the National Partner of Sri Lanka’s flagship ICT Expo INFOTEL 2015.

The exhibition will be held from November 20 to 22 at the BMICH under the theme of ‘‘Connecting Citizens’’.

The key objective of this year’s exhibition is to showcase the latest ICT and digital innovations, harnessing the best ICT solutions to empower the future growth via multiple career guidance events on an ICT platform.

ICTA, the apex ICT institution of the Government, has been mandated to take all necessary measures to implement the Government’s Policy and Action Plan in relation to ICT industry. ICTA is required to assist the Cabinet of Ministers in the formulation of the National Policy on ICT and provide all information necessary for its formulation. ICTA, which is wholly owned by the Government of Sri Lanka, implemented the e-Sri Lanka Development Project under which significant progress has been made.

FITIS Chairman Chinthaka Wijewickrama said the salient feature of this year’s event is the incorporation of many progressive features. They are a unique addition to the selection on offer.

“A noteworthy feature is the demarcation of a special Shopping Area, where ICT products and services will be on sale at reasonable prices and with a comprehensive warranty for the benefit of visitors to the INFOTEL–2015Exhibition. “Visitors to this event can see for themselves and personally experience the newest, state-of-the-art technology in relation to computer software and hardware, Big Data, Mobile Computing, Cloud Computing, Digital Signature and Computing Gaming.

“INFOTEL–2015is the only key platform in Sri Lanka which brings together under one roof Chief Executives, eminent professionals and decision-makers in the ICT sphere, apart from entrepreneurs, educationists, students from schools and universities and people from all walks of life. It will be more focused towards the country’s national growth and increasing IT literacy”.

“As the biggest ICT-related happening, this event draws lakhs of visitors every year. It is the biggest show in the ICT sector. At INFOTEL–2015, there will be over 300 exhibition and trade stalls. What will be unique is that the exhibition will not be limited to showcase ICT products and gadgets, but will be one of international standards and a meeting place for corporates, buyers, sellers, recruiting companies, career seekers and IT enthusiasts alike, the FITIS Chairman said.

INFOTEL–2015 will also offer the opportunity for organizations the world over to participate in having their stalls and products displayed at this event. It is an ideal platform for ICT stakeholders in Sri Lanka and other international countries to explore and capitalize the new growth and wealth creation opportunities in the country, he said.

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