The first eGovernment policy of Sri Lanka was approved by the Cabinet of Ministers in December 2009 to be adopted and implemented by all government organizations during the period of 2010-2012. ICTA, which was given the mandate by the Cabinet of Ministers to monitor the implementation, review the policy and revise as necessary, conducted a series of conferences and workshops around the country, to create awareness on the content of the policy and approaches for implementation and review. The progress of the implementation of eGovernment policy has been described in the ICTA website.
ICTA carried out annual reviews of implementation of eGovernment policy in 2010, 2011, 2012 and 2013. Regrettably the rate of successful implementation of eGovernment policy by government organizations has been extremely low, despite the efforts made by ICTA as well as participating organizations.
Having analyzed the reasons for low implementation, the following decisions were made by ICTA with the involvement of key stakeholders.
- The eGovernment policy contained very complex policy requirements
- The policy was too extensive. It had 29 policy statements and 177 policy guidelines which should be implemented by all government organizations regardless of different eGovernment maturity levels that they are at.
- There was no clear identification of responsibilities with regard to the implementation of the policy.
- Chief Innovation Officers (CIOs) who are generally responsible for implementation of the policy had no clear idea on how to do that. Moreover, CIOs had no authority to implement those
- It was also not clear to government why they should implement the policy. (Policy objectives were not clear)
For more eGovernment policy related resources, visit eGovernment Policy Project page of ICTA web site