PROCUREMENT OF A SERVICE PROVIDER FOR SETTING UP, MANAGING AND OPERATIONS OF THE MULTI-CHANNEL CONTACT CENTER FOR GOVERNMENT INFORMATION CENTER (GIC)- 1919 – ICTA/GOSL/SER/NCB/2020/02

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Due to COVID19 pandemic situation, we have planned to conduct Pre-bid meeting in online video conferencing platform via meet.gov.lk. Please access the pre-bid meeting from below URL on November 11, 2020, at 11.00 AM

https://meet.gov.lk/Pre-BidICTA/

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Bidding Document

Addendum 01

Addendum 02

Pre-bid meeting will be held at 11.00 A.M on November 11, 2020

Minutes of Pre-bid meeting

Deadline for submission of Bids before 1500 hrs (3.00 p.m.) on December 04, 2020

Related data

Monthly Call Summary

Monthly Total Calls Volume Language Wise

Weekly Average Calls Report