Development of Electronic Services
Electronic Services (eServices) development is one of the key initiatives of ICTA which provides government services to citizens electronically through multiple delivery channels. Since 2009, ICTA has launched more than 50 eServices offered through approximately 23 government organizations.
While expanding the existing eServices base to another level, new set of eService development projects are planned to be started from January, 2017. Further a set of new eGovernment projects are also scheduled to be implemented targeting a more streamlined government system, utilizing ICT. Along with the said implementations, it has been identified that in meeting the precise requirements of each project, the artifacts needs to be reviewed through an independent party at technical planning and the quality assurance stages, ensuring a quality output.
• Ensure the availability of more complete government online services offered through the internet and /or mobile services accessible 24×7.
• Achieve high level of living standards for citizens, more satisfied citizens, higher efficiency and productivity in government operations and lower corruption in transactions due to availability of data electronically.
• Efficient online payment mechanism coupled with government services, leveraging Internet payment gateways and mobile payments.