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Home > Projects > Industry Development > National IT-BPM Workforce Survey 2019

National IT-BPM Workforce Survey 2019

ICTA has embarked on a series of ICT Development initiatives for the implementation of Digital Infrastructure solutions and other projects across multiple sectors. In-line with these planned initiatives, Industry Development Program (IDP) of ICTA ICTA carried out the National IT-BPM Workforce Survey in 2019 for the 5th time, enabling a longitudinal study of the nature of the IT-BPM workforce of Sri Lanka.

This survey aims to gain a clear understanding of the extent and the composition of IT and Business Process Management (BPM) workforce in Sri Lanka and to weigh that against the extent of the supply of skilled personnel. The survey will benefit the universities and institutes to further their offerings, students to choose a rewarding career with future employment prospects, investors to decide on vital investment plans, policy makers to propose new policies and planning and maintaining the human resources.

In Essence

About

ICT Agency of Sri Lanka carried out the National IT-BPM Workforce Survey in 2019 for the 5th year, enabling a longitudinal study of the nature of the IT-BPM workforce. The survey aims to gain a clear understanding of the extent and the composition of IT and Business Process Management (BPM) workforce in Sri Lanka and to weigh that against the extent of the supply of skilled personnel.

Impact

The survey will benefice the universities and institutes to further their offerings, students to choose a rewarding career with future employment prospects, investors to decide on vital investment plans, policy makers to propose new policies and planning and maintaining the human resources.

Statistics

  • The overall strength of the workforce has grown from 82,854 in 2014 to 124,873 in 2018 which amounts to a growth of 50.7%. This represents a compound annual growth rate (CAGR) of 10.80%. It is projected to increase further to 146,089 in 2019.
  • BPM workforce in the country has increased from 17,427 in 2014 to 25,510, which represents a growth of 46.2%. It implies that the BPM workforce has grown at a CAGR of 9.99%.
  • The gender composition of the workforce has improved from 29% female participation in 2013 to 34% in 2018. As in 2013, BPM companies maintained a situation of near gender balance in BPM workforce with over 48% female participation.
  • The share of employees with a Bachelor’s degree or above has increased from 63% in 2013 to 85% in 2018. Bachelor’s degree has become the standard entry qualificaon for majority of job categories in all major employer categories.
  • Demand for graduates has increased from 6,246 in 2014 to 21,216 in 2019.

Download National IT-BPM Workforce Survey 2019

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