eRevenue License Phase II
The e-Revenue License (eRL) initiative is one of the key initiatives of ICTA which was launched in December, 2009 in Western Province. The eRL Solution was the first connected government service and it was also the first government transactional eService offered to the citizens.
The e-RL solution consists of a centralized web enabled system used by Divisional Secretariats (DS)s to issue license, and an online service (eService) which enables citizens to renew their licenses by themselves.
There are many stakeholder organizations which are connected with this system, such as the Provincial Departments of Motor Traffic, Department of Motor Traffic (DMT), Insurance companies, Emission testing companies, Banks and financial organizations etc., that provide connected services which are essential to the system.
In 2013, ICTA carried out enhancements to the eRL solution and developed it as a centralized solution. ICTA commenced rollout eRL Solution into other provinces in 2014. By now ICTA has successfully rolled out eRL solution in all provinces.
The eRL system holds the revenue license records for all the vehicles running in the country and the system is now running on its fullest capacity. The system runs on outdated technologies which was initiated on year 2009.
Due to this and the current work load, the system performance has become very low. And there is lack of data analytical and forecasting components in the existing eRL system. Furthermore, the stakeholder organizations have requested No of enhancement to the system to cater the vehicle owners in more efficient and effective manner.