Monitoring and Evaluation (M&E):
The objectives of ICTA’s M&E are: i) measuring performance ii) evaluating progress towards outcomes, iii) institutional learning: improving focus and performance orientation iv) understanding and negotiating stakeholder perspectives v) public accountability, vi) measuring impact.
In order to ensure the achievement of planned/desired results under different program components, ICTA implements a comprehensive Results Based M&E system across all program components. As part of this M&E system,ICTA projects require gathering diverse data with broad coverage first to establish baselines and then to measure outcomes and impact. To identify holistic picture of the project, the data requirements, responsibilities, methodologies and frequencies, project specific log frame will be develop for each project. To ensure the ownership, proper responsibilities and accountability related aspects , the log frame will be validated with the key stakeholders through a participatory process.
The dedicated Monitoring and Evaluation (M&E) unit of ICTA leads the entire M&E process with the active participation of respective project staff. Internal M&E unit is responsible for designing and implementing project specific as well as overall M&E strategies and activities, developing a Project Monitoring Information System; and conducting M&E related capacity building where required; By monthly monitoring reports and comprehensive annual evaluation reports will be produced based on the findings gathered through above M&E activities
Under the M&E system, program and project specific baseline and evaluation surveys are undertaken to measure progress of achieving outcomes. Based on the findings, regular progress reports are produced by the M&E team targeting ICTA management as well as other key stakeholders, with the recommended corrective actions for improving performance.
In addition, the M&E team undertakes field visits to project sites to evaluate specific project activities. The field level M&E activities are conducted through direct discussions with project beneficiaries.The field visits will be used to strengthening the beneficiary relationship with ICTA in terms of delivering the benefits in timely basis with required quality. Rapid appraisal techniques such as focus group discussions, direct observations and field discussions will be used to gather required data during the field visits and the findings are communicated to the project management teams to make appropriate corrective measures
M&E unit also engage in continuously reviewing international benchmark indices such as International Telecommunication Index (ITU), Networked Readiness Index (NRI) and UN e Government Index to understand the country’s position in terms of ICT development
The following principles will be used in evaluations:
– Using monitoring and evaluation for establishing Accountability, Transparency and Good governance
– Using monitoring and evaluation for managing for results and ensure development effectiveness.
– Practicing evaluation through catalyzing human and institutional capacities, tools and methodologies.
– Enabling learning lessons from past experiences and improving the program design and performance accordingly.
– Promoting wider stakeholder participation in planning and implementing projects